Sign up and log in

Open the sign-up page. First, Pixalo asks where your business is based.

The country decides which terms of use and which data processing agreement apply to you. It also sets the currency and tax rules of your account.

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1. 1Your business country. It is preselected based on the Pixalo site you are on.
2. 2Continue opens the sign-up form.

In the second step you fill in four fields. At the top you see your country and the matching legal terms. Use Change to correct the country.

The fields one by one:

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1. 1Business name: how your studio appears in your shop and in emails to your customers. You can change it later.
2. 2Studio URL: your shop address, here lichtblick.pixalo.shop. A green tick shows it is available.
3. 3Email: your login address. Pixalo sends the confirmation code here.
4. 4Password: the five rules below turn green once they are met.
5. 5Terms: required. Ticking the box also concludes the data processing agreementdata processing agreementAgreement under Art. 28 GDPR. It governs how Pixalo processes your customers’ data on your behalf..
6. 6Start for free creates the account and sends the code.

Right after the click, the code field appears. At the same time you receive an email with a 6-digit code.

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1. 1Six fields for the code. You can paste the whole code at once.
2. 2Code not received? Request a new one here.

This is what the email looks like. It comes from Pixalo.

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1. 1Open the email from Pixalo.
2. 2Type or paste the code.
3. 3As soon as all six digits are in, Pixalo checks the code by itself.
4. Your dashboard opens. Continue with the setup wizard.

Later you log in at Login with your email and password.

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1. 1Email: the address you signed up with.
2. 2Password: your personal password.
3. 3Forgot password? takes you to the reset.
4. 4Log in opens your dashboard. With two-factor protection on, Pixalo asks for a code first.

With two-factor protectiontwo-factor protectionExtra protection at login. Besides the password you need a code that Pixalo sends by email. a stolen password is no longer enough. On every login Pixalo also sends a 6-digit code to your email address.

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1. 1Turn two-factor authentication on and off.
2. 2Change password when you know your current password.

1. 1Open Settings > Security.
2. 2Click the switch next to Two-factor authentication. Pixalo sends you a code.
3. 3Enter the code from the email in the window and confirm.
4. The switch is green. From now on every login asks for a code.

If you forgot your password, click Forgot password? on the login page.

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1. 1Email address of your account.
2. 2Send link emails you a reset link.

1. 1Enter your email address and click Send link.
2. 2Open the link in the email. It is valid for one hour.
3. 3Enter the new password twice and save.
4. Pixalo takes you to the login. Log in with your new password.

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1. 1New password with the same five rules as at sign-up.
2. 2Confirm password: the same password again.
3. 3Save password sets the new password.

You know your password and want a new one? Go to Settings > Security > Change password. You need your current password for this.

You no longer want to use Pixalo? You delete the account yourself, without contacting us. Only the account ownerownerThe person who registered the account. Other people work as team members with their own login. can do this.

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1. 1Danger Zone at the very bottom of Settings > Security.
2. 2Delete Account opens a confirmation window. Nothing is deleted yet.

1. 1Open Settings > Security and scroll down to the Danger Zone.
2. 2Click Delete Account.
3. 3Enter your password in the window and type DELETE to confirm.
4. Click Delete permanently. You receive a confirmation by email.

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1. 1Password of your account.
2. 2Confirmation word DELETE, written exactly like this.
3. 3Delete permanently only becomes active when both fields are correct.