Discount codes
A discount code lowers the price in the basket. As a percentage or a fixed amount, time-limited, for one job or for all. It works best printed on the parent card.
At a glance
- A code applies to all jobs or exactly one photo job.
- The parent cards carry the code you choose in the job under Products & prices.
- The discount applies to the goods value. Shipping costs are not affected.
Under Discount Codes you see every code with discount, job, validity and status. In each row you pause, start, edit or delete the code.
- 1New Discount Code: opens the form.
- 2Search and filter: by code or description, by job or only general codes.
- 3Scheduled: the code starts later.
- 4Expired: the end date has passed.
| Status | Meaning |
|---|---|
| Active | The code can be redeemed. |
| Scheduled | The start date is in the future. |
| Expired | The end date has passed. |
| Exhausted | The usage limit has been reached. |
| Inactive | Paused by you. Start makes it active again. |
The form has three areas. Only code, discount type, value and start date are required.
- 1Basic Information: code, description, discount type and value, active or not.
- 2Validity & Limits: valid from and optionally valid until.
- 3Settings: job, minimum order amount and usage limit.
| Field | What you should know |
|---|---|
| Discount code | Your choice such as EARLY10, or Generate for a five-character code without confusable characters like 0 and O. Upper and lower case do not matter when redeeming. |
| Discount type and value | A percentage, for example 10%. Or a fixed amount, for example 5 €. |
| Validity | Whole calendar days. The last day still counts in full. Without an end date the code runs until you pause it. |
| Event Restriction | All jobs or exactly one. For the parent cards, choose a code for that job. |
| Minimum Order Amount | The code only applies from this goods value. Good against discounts on single prints. |
| Usage Limit | How often the code can be redeemed in total. Empty means unlimited. |
| Customer Restriction | Ties the code to one customer. It only works if their email address is used at checkout. Ideal for goodwill, usually with limit 1. |
What the discount applies to
The strongest use: the code is printed on the card the family takes home. You choose it in the job under Products & prices.
- 1Create a code with the event restriction set to this job.
- 2In the job under Products & prices, select the code for the cards.
- Print the parent cards. Code and discount appear on them automatically.
No selection, no code
If the code on the cards has an end date, Pixalo can remind families shortly before. Switch it on in the job under Run time and reminders with Voucher expires. The reminder only goes to families who got their access code by email and have not ordered yet.
Parents type the code in the basket. Pixalo checks it right away and shows the discount or the reason it does not fit.
- One code applies per order.
- A code from another job is rejected.
- If the goods value is below the minimum order amount, the notice states the missing amount.
Early bird
10% for 14 days after sending the gallery. Print it on the card, reminder 3 days before expiry.
Minimum order amount
Discount only from 30 €. Then packages get ordered instead of single prints.
Siblings
A fixed amount for all jobs. Families with several children then order together.
Frequently asked questions
Can a family combine two codes?
No. One code applies per order.
Can I change a code afterwards?
Yes. Changes apply right away to new orders. Orders already paid stay as they are.
Does spelling matter?
No. early10 and EARLY10 are the same code.
Who may create discount codes?
Photographers in your team need the Discount codes permission. They choose the code for the cards in the job with Pricing & sales in event.
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