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Documentation

Everything you need for your Pixalo shop. Explained step by step, with current pictures from the dashboard.

The path to your first sale

Six stations. In this order you are ready to go in under an hour.

  1. 1

    Account & setup

    Register, confirm your email, enter company data and region in the wizard.

  2. 2

    Event & child list

    Create the photo day, assign a client, import groups and children.

  3. 3

    Print QR photo cards

    One card with a code per child. It matches photos and unlocks the gallery.

  4. 4

    Photo day & upload

    Photograph the card, then the child. Upload, the rest happens automatically.

  5. 5

    Products & shop

    Create prints, packages and downloads. Set design and discount codes.

  6. 6

    Orders & invoices

    Publish the gallery, notify parents, process orders.

All topics

Events & Photo Sessions

Events & Photo Shoots

Create and run shoots in Pixalo: order type, gallery duration, reminders, groups, children, access codes, group photos, products, sitting fee and deleting.

Manage Clients

Create and maintain clients in Pixalo: schools, kindergartens, clubs, companies and families. What Pixalo uses the name and address for.

Client gallery & albums

The client gallery for weddings, families, studio, babies and business: one code for all photos, albums, QR card, sending by email and what the client sees.

QR photo cards

Photo cards for photo day and parent cards for gallery access: content, designs, portrait, printing, voucher and what happens when scanning.

Card designer

Design your own access cards, posters and parent letters: templates, editor, page format, elements, placeholders, QR code, preview and printing.

Appointments

Online appointment booking with Pixalo: services, availability, time off, booking rules, confirming requests and what your clients see.

Online sign-up

Online sign-up for photo day with Pixalo: parents register their child via a link and consent digitally. Form, deadline, list, consent record, withdrawal and list for the school.

Photo day & QR matching

Photo day

How to shoot with QR cards: card, child, next card. The rules, consents on set, the Pixalo app on photo day and what to do without a card.

Upload photos

Load photos from photo day into the job: upload page, checking the selection, storage, progress, pause, cancel, interrupted uploads and what happens next.

QR matching & review

How Pixalo matches photos using the card photos, how to read the matching view and how to resolve open cases: unsorted photos, unknown cards, two cards in one frame.

Send gallery

Send access codes to parents by email: requirements, the send window, progress, where addresses come from, single sends, reminders, undeliverable addresses and quota.

Pixalo app (optional)

The Pixalo app for iPhone and Android: install, sign in, the four areas, orders on the go, settings and what your team may do in the app.

Products & Shop

Create Products

Create prints, digital image files and photo gifts: templates, variants with size and item number, product images, order limit, photo lab and shop preview.

Create Packages

Create savings and digital packages: Standard Package, All Digital Photos and Selectable Digital Photos. With templates, package price, one photo per copy and shop preview.

Discount Codes / Vouchers

Create and manage discount codes: status, form, validity and limits, the code on parent cards, reminder before expiry, redeeming in the basket and proven strategies.

Shop Design

Design the home page, header, footer and pages of your shop: ready-made blocks, elements, style per device, draft and publish, global colours and fonts, themes.

Media library

Manage images for shop, products and cards in one place: upload, search, details and alt text, safe deletion and where the library appears.

The shop for parents

How parents see your shop: access code, siblings, gallery, products and packages, image crop, cart, checkout and customer account with downloads.

Orders & Finances

Manage Orders

Find orders, confirm payments, produce and ship prints, send orders to the photo lab and issue refunds. With statuses, archive and team permissions.

Payments (Stripe/PayPal)

Set up payment methods: PayPal, Stripe, prepayment by bank transfer and cash on pickup. Order and pre-selection in checkout, disconnecting and fees.

Invoices

Automatic invoices for every paid order: list, PDF, header data from the company settings, number range, invoice correction, payment terms, logo and footer.

Credit Notes

Credit notes and invoice corrections for refunds: how they are created, where to find them, number and title, PDF and email to the family.

Customers

All families who ordered from you: search, sorting, contact details, access codes, order history, revenue and deleting.

Photo lab

Connect a photo lab, create products from the lab catalog, map articles, calculate margins, deliver home or to school and send orders to the lab with one click.

Lab export

Orders as CSV or XML plus original images as a ZIP, in your lab’s format. Templates, filters, file names and article numbers.

Settings

General Settings

Shop name, logo, company details, currency, taxes, countries, shipping, reminder emails, language and legal.

Taxes

How to set where you charge tax in Pixalo, which rates apply, and how packages and shipping are taxed.

Team & permissions

Invite photographers, set permissions, two-factor login, deactivate and delete accounts.

Website theme

Website theme in Pixalo: designs, shop style, gallery layout, watermark library, photo page, cart, checkout with consent, order confirmation, customer account and download period.

Custom Domain

Your shop at your own address: add a domain, set DNS records, verification, SSL certificate and primary domain.

SEO & Tracking

How your shop appears on Google: meta title, description, keywords, what Pixalo handles automatically and Google Analytics 4 with consent.

Pages & Menus

Create your own pages such as imprint, privacy policy, about us or prices, design them in the designer and link them with menus. With legal text templates and menu roles.

Subscription & storage

The four Pixalo plans, trial, changing plans, storage, payment and cancellation. What happens when a payment fails and how your data stays safe.

Compliance & backup

Backups of your invoices, credit notes, orders and customer data as a ZIP. Manual or automatic, with retention period and a monthly backup.