The Pixalo app
The app is your assistant on the go and on set. It shows cards on the display, creates jobs and reports every order. Free. For iPhone and Android. With your Pixalo account.
At a glance
- Sign in with the same details as in the dashboard.
- Four areas: Jobs, New, Orders and Profile.
- You upload photos in the dashboard. Nobody needs the app for that.
The app is free and included in every Pixalo plan. It runs on phone and tablet.
The app is optional
- 1Email and password The same as in the dashboard. There is no separate app account.
- 2Security code If two-factor sign-in is active, Pixalo sends a 6-digit code by email.
- Stay signed in The app stays signed in. If you like, Face ID or your fingerprint protects the start.
Forgot your password
- 1Job: groups, children, group photos, photos and how many children are already ticked off.
- 2Bar: the four areas of the app.
| Area | What you do there |
|---|---|
| Jobs | Your photo jobs for schools, nurseries, clubs and companies. Tap to open groups and children. See Photo day. |
| New | Create a new photo job, with a new client if you like. |
| Orders | All orders with status and amount. |
| Profile | Account, language, notifications, security and sign out. |
At the top you see Total Revenue, Completed and Open. Below that, every order with number, customer, amount, time, number of items and job. Pull down to refresh.
- Pending: payment is still missing, for example with bank transfer or cash.
- Completed: paid.
- You edit, refund and ship orders in the dashboard under Orders.
| Section | Content |
|---|---|
| Notifications | New Orders as a notification on your phone. The phone must allow notifications for Pixalo. |
| Account | Edit profile. Owners also see Manage studio. |
| Language | German, English, British English, Dutch or Spanish. |
| Security | Face ID or fingerprint when opening the app. |
| Legal and support | Privacy, imprint, help and contact. At the very bottom Sign out. |
Photographers in your team sign in with their own access. The app only shows what their permissions allow.
| Permission | In the app |
|---|---|
| Events & photo jobs | Without this permission, Jobs and New are missing. The app then opens the profile with a notice. |
| Orders | Without this permission, Orders and the new order notification are missing. |
The app reads data and creates things. It does not clean up. You do these things in the dashboard:
- Upload and match photos. See Upload photos.
- Delete children, groups or jobs.
- Client galleries for single jobs such as weddings. The app only shows jobs with groups.
- Products, prices, shop and studio settings.
Always up to date
Frequently asked questions
Does the app cost anything?
No. It is included in every plan.
Does the app run on a tablet?
Yes, on iPad and Android tablets.
Do I need internet on set?
Yes, the app loads groups and cards directly from your account. If the network on site is weak, take the printed cards. They always work.
I get no notification for new orders.
Switch on New Orders in the profile and allow notifications for Pixalo in your phone settings. Team members also need the Orders permission.
Why don't I see my wedding in the app?
The app shows jobs with groups and children. You manage client galleries in the dashboard under Client gallery.
Continue to photo day
Photo day
Card, child, next card: how to shoot so that every photo lands with the right child.